Last Friday, my two large new sofas were left on their sides in my kitchen, as the delivery drivers (from a well-known company) simply could not get them around all the various tight angles and spaces up two flights of stairs to the second floor. They suggested taking them away completely and ordering something 'smaller and more suitable' from their catalogue! After having carefully saved, chosen and waited weeks for delivery, this was so disappointing. So I was so, SO fortunate to have come across the SofaAssist website (which searching for telscopic JCBs, thinking they would have to be winched in through an upstairs balcony.) From the second I made that phonecall to Frank, I knew that my sofas were in the safest hands possible. He honestly could not have been more helpful, positive, practical or professional. He and Dan came out on a Sunday to help with the sofas, and arrived bang on time. The first half an hour at my house was spent sizing up the sofas, measuring, calculating, setting up machinery - measuring again, working out angles, discussing with Dan, and aligning / setting up machine / doing quite rigorous and complex safety checks and then explaining the plan in simple terms to me. They even had a 'Plan B' just in case, and were so positive throughout; it was brilliant having someone saying 'yes, we CAN do this' rather than tutting, umming, ahhing and delaying. Frank and Dan were meticulous, careful, energetic and endlessly positive throughout, and I can't believe they managed to get these colossal sofas up, over and through such a tricky route --- right into my lounge where they took away all packaging, fixed the legs, lifted them into the correct spot (no shoving, here!) and even plumped the cushions. They literally left me nothing to do except beam with happiness and sit down! I imagine that most of you reading this are in the same situation I was last week - and all i can say is: phone Frank. He will sort you and your settees out, and do it with minimum fuss, a great deal of politeness and make the impossible seem easy. He is worth every single penny.
Having problems getting your sofa in to your house? Sounds like an odd question but here at Sofa Assist we get calls from people everyday struggling to do just that. Couch, Sofa or Settee – whatever you call it the solution to your problem is always going to be to call Sofa Assist!