Frank's the Sofa Man! He must have sofa written in his DNA; he certainly saved the day last week. We had ordered a very large one piece sofa from a high end store. They delivered it to our door, but couldn't get it through the corridors, because of its angles. The delivery guys from the store tried for over two and a half hours in every position and possibility; there was no way that sofa was going to get through, they said. We were advised to call Sofa Assist, who came the next day to hoist up our very heavy sofa. Turned out they needed access to our neighbour from above and his balcony, but he was on holiday. Frank wanted to cut up the sofa, bring it in in pieces and reassemble. We didn't authorise that. We had a discussion about what was possible: Frank was to come back when the neighbour was back from holiday two weeks later, or he would have to bring an elevator. But that would need us to ask for permission to close down the street and we live on a busy one-way bus lane. Every solution just meant a major inconvenience, which I could do without very much. Frank had spent two hours in a traffic jam, was faced here with a conundrum on the warmest day of the year. At the end of the discussion we agreed that Frank would come back two weeks later. Frank was very helpful and willing, but none of us were very happy, clearly ... And then he said: "are you sure it doesn't go through the corridor ... can I give it a try?" "By all means", I said, and 3 minutes later our sofa was inside our apartment. I hate hassle, and with Frank you are sure to get the best service with the least hassle. What also helps is that he is the nicest, friendliest guy you'll ever meet. Just make sure to feed him apples.
Having problems getting your sofa in to your house? Sounds like an odd question but here at Sofa Assist we get calls from people everyday struggling to do just that. Couch, Sofa or Settee – whatever you call it the solution to your problem is always going to be to call Sofa Assist!