Frank has just left and I have to say, my mind is blown. Yesterday was the second attempted delivery of our beautiful, brand spanking new sofa bed from ***** and we were told, again, it would not go through the door and around the corner down to the cellar where we bought it for. I had suspected this might be the case and had called Frank a couple of days before. He was incredibly reassuring over the phone and had said he would make himself available should we need him (when was the last time you heard this from a service???). It wasn't but a couple of hours after I called him to tell him we needed him after all that he and his crew were here At 6:30 in the evening, can you believe it? They worked tirelessly until late at night and were back earlier than promised the very next day to wrap the job up. The sofa was a beast and required significant dismantling and reassembly to get it into place but you would never know it now. 24 hours after I put the call in to Frank, it looks exactly as I imagined it would when I ordered it 12 weeks ago. And if not for Frank, God only knows how much money we would have had to throw at having a new one built. Plus the avoided heartache of thinking a sofa has been custom built and will go to waste. Frank has saved the day. Incredibly nice guy, incredibly nice crew, incredible customer service and care! And a fair price to boot. Frank has not only restored my sofa; he has restored my faith that there are people out there who Have pride in their work and genuinely enjoy providing a service they are skilled at. Frank is the man. Thanks Frank!!!
Having problems getting your sofa in to your house? Sounds like an odd question but here at Sofa Assist we get calls from people everyday struggling to do just that. Couch, Sofa or Settee – whatever you call it the solution to your problem is always going to be to call Sofa Assist!