Frank was an absolute hero. When the delivery company first attempted to deliver the sofa they refused to even try it up the stairs because it wouldn't fit. Frank was able to facetime us on the spot once we'd contacted him and talked us through all the different options to get this sofa in. The delivery guys had to take it back in the end, but rearranged delivery for a couple of days later and Frank agreed to book out some time for us that day. In the end, they ended up having to hoist it up a light well up onto the first floor living room. Had that failed, Frank also had a number of plan B's like taking the legs off or taking the back off, so he was ready to do everything in his power to get that sofa in. Frank and his colleague were really reassuring throughout, absolute professionals and really respectful of the house they were entering. They really did an amazing job and we would recommend him to anyone in a sofa crisis!
Having problems getting your sofa in to your house? Sounds like an odd question but here at Sofa Assist we get calls from people everyday struggling to do just that. Couch, Sofa or Settee – whatever you call it the solution to your problem is always going to be to call Sofa Assist!